Hourly Rates

[Loonette]

You also have to factor in liability costs. A dealership/shop has to pay into accident insurance for employees, as well as money to cover damages when things don't go well. I'm learning to a lot of work for myself on my bike, but if there's a job that I don't want to do, or that I don't feel I'm qualified to do, I'm happy to pay someone else's rates - that way if they screw things up, they're the ones who will have to make it right.

Cheers,
Loonette

[Sev]

It just bothers me when someone says something like, "they shouldn't be charging me this much, because I can do the same work in 1/4 the time."

I think most people have a problem with the factory flat rate charts.

It's like the joke about the lawyer that died at 35, he asked St. Peter why he died so young. St. Peter checked his book and said "we checked your time sheets and thought you were 105 years old."

If shops charged on a "real-hours" basis, there wouldn't be such hate. You can justify the flat rate charts seven ways to Sunday, but that's the main thing that upsets people.

A typical motorcycle mechanic works at 60-90% efficiency when charging flat rate. This means that if a job should take 1 hour, it will end up taking him 1.1 to 1.4 hours to complete the job. Because like said above it needs to be perfect. Who eats the extra time? The mechanic.

HOWEVER, the complaint was NOT about flat rate charges. It was about shop rate charges, and considering the fact that at the end of the year if a shop is making $2000 to $3000 profit it is doing very well, I fail to see how it can be seen as sticking it to the customer. And remember this is net profit after all expenses are paid out, AND includes not only repairs/service, but parts and new bike sales.



If you want to balance your tire, all you need is the wheel, the axle, and a way to suspend the wheel from the axle so it is perfectly level (eg between the back of two chairs). Then simply spin the tire and record the heaviest spot. Do this three times, then add a small amount of weight opposite it. Continue to do this until the tire can be stopped at any point, and not spin (this means there are no heavy spots).

It is important to only add weight to one spot (you can move it around the circumferance of the wheel). But if you adds some here and some there and some there you're just cancelling out weight you've already put on. Make sure to keep the weight as close to the center of the rim as possible.

Using this method (and a little patience) I was able to balance a wheel to within 1/64th of an ounce. A typical electronic balancer will get you to within 1/4 ounce. But it only takes 2 minutes.


All in all I think people just like to gripe.

[oldschoolorange]

Working at dealerships myself, Car and Heavy truck, the rates were diffrent for the general mechanical and electrical repairs at the car shop. At the truck dealership I am currently at the labor rate is $103.50 an hour. Yes that is expensive but the work is done right by people who routinly go on training courses and all the work is backed by a minimum of 1 yr no charge warranty.

That being said, yes the dealership does make money, however where the dealership gets screwed is they have to have a minimum amount of parts in stock ( I think around the $200,000 mark ) And I can assure you that that does not buy you very much, so you have a massive amount of overhead. Secondly what a job pays to warranty is usualy half of the hours of what is the normal customer charge, they dont loose their shirts on it but they don't get rich either.


Hey sev I might send you a pm in a few days about work in your neck of the woods

[BAJACRUISER]

Here in Mexico is cheaper the mechanics work...... To change a front tire is about 15 to 20 dls......

[Seca Girl]

A typical motorcycle mechanic works at 60-90% efficiency when charging flat rate. This means that if a job should take 1 hour, it will end up taking him 1.1 to 1.4 hours to complete the job. Because like said above it needs to be perfect. Who eats the extra time? The mechanic.

When I worked at a GM dealership in high school, if the mechanics didn't beat flat rate on a regular basis they were out the door. 12 hrs billing in 8 was the average.

So do cars have optimistic flat rate charts, and bikes dont? Are bike mechs slower on average? You're only getting one side of the story in wrench shcool? Who knows?

HOWEVER, the complaint was NOT about flat rate charges. It was about shop rate charges, and considering the fact that at the end of the year if a shop is making $2000 to $3000 profit it is doing very well, I fail to see how it can be seen as sticking it to the customer. And remember this is net profit after all expenses are paid out, AND includes not only repairs/service, but parts and new bike sales.

Assuming a solely-owned shop, that included a regular paycheck to the owner, regardless of if he works there or not. Because otherwise I'm pretty sure that he couldn't feed his family on $3K/yr. No one would run a business for that little. Since he's the owner, that salary might be larger than you'd expect.

Now if it's a corporate-owned stealership (a growing trend here in the US) where a company owns several shops, and might be owned by an even larger company, all bets are off. And they're going to milk every penny out of the customers. Don't get a bike not under warranty anywhere near these places.

Not every mechanic is a noble warrior, fighting for your safety. Not every shop is the last bastion of the highly-trained. Some are, and I wish there were more.

[Koss]

Ive worked both flat rate and hourly... and of couse as a technician I like flat rate way more. Sure, I may get more money at the end of the week compaired to being payed salary, but I also work harder for that money.

Now I can only speak for the U.S., but we have Labor guides here. They are "suppose" to keep shops from ripping off their customers, or we get in trouble big time. Of course there will always be cheaters, but it stinks when the good guys get the bad name for it too. These labor guides are created by a panel of mechanics and those looking out for our citizens. We are suppose to stictly follow the guidelines within the labor guide.

If the job says it requires an hour of work to be completed in a sastifactory manner, that only means that its understood that your average Joe can do it in an hour. Some may take less, some may take more.

No matter what, if I were to be given a job that flagges for one hour, and I do something silly that takes me longer. Its my fault, comes out of my pocket because of the loss of time, and I can't get onto any other jobs until I get that vehicle out of here. We can't call up the customer and tell them hey, Jonny over here put your brakes on backwards, so it took him an extra 20 minutes. Pay up.

But if you can do your brake job in 45 minutes, then great. Same in the field. If your flagging an hour in only half the time. Your only advantage is that you are able to stop working on this vehicle sooner, and start working on another a.s.a.p. (that is if there is something else lined up for you to do).

The labor guide only states a fair amount of time given for a job that an average mechanic who knows what hes doing can accomplish. If that mechanic/technician has the know how or double jointed ability to speed up his process, hussle, and puts in more effort... why should you pay him any less? Is he doing something more than the average mechanic? Heck yea, he has the experience or know how to get the job done faster.

The same outcome is being performed, but in less time? So we should pay the man or woman less for their hard work? Nope dosn't make sense to me. Sure I hate paying high rates for anything, much less vehicle service... but if the person is working hard for their money and giving you quality work... why pay them less?

EDIT: Sorry... I think I just ended up rambling on and on lol... Basically I think the point I want to come across is that Stealerships are Stealerships... sure you pay for what you get... sometimes you get suckered to pay more... but dont take it out on the guy spinning the rachets. Its not like the whole Labor Charge goes directly into their pockets. We only get a small percentage... and we have dangers that might cost us our job, reputation, limbs, life, etc... I say the public needs to set the fire under the actual buisness, and make them cut out their stupid fees, and costs that have nothing to do with the repair or the mechanic in the first place.

[Koss]

There are no bike shops around so we are at the mercy of the dealerships.....

Hrm, actually there are some bike service shops around here. I know some guys I goto class with that work at them, Ill ask around and see what quality shops offer good labor rates for ya.

[snwbrdr]

my mechanic charges $68 an hour, but he really undercharges on the hours he quotes.

[Sev]

A typical motorcycle mechanic works at 60-90% efficiency when charging flat rate. This means that if a job should take 1 hour, it will end up taking him 1.1 to 1.4 hours to complete the job. Because like said above it needs to be perfect. Who eats the extra time? The mechanic.

When I worked at a GM dealership in high school, if the mechanics didn't beat flat rate on a regular basis they were out the door. 12 hrs billing in 8 was the average.

So do cars have optimistic flat rate charts, and bikes dont? Are bike mechs slower on average? You're only getting one side of the story in wrench shcool? Who knows?

Actually, that's average for cars and trucks. They're bigger, easier to get into. Means it's possible to find shortcuts and stuff. On a bike you don't have much choice. I'm telling you, right now, that if you're doing 60-90% it's considered good.

Not to mention the fact that a small mistake on a car doesn't usually lead to it crashing. Your tire blew out... OH GOD! I bent my rim. Not OH GOD, I just highsided at 150mph.

Regardless, that is STILL not the point of his original post. He was complaining about the amount of money he pays per hour to have work done. Not the amount of money that the mechanic makes.

[NorthernPete]

You'll pay alot at a dealer regardless, its called free market, they offer a service, they charge what the market dictates. They will keep charging these amounts as long as people are willing to pay. Suck it up or learn to do it yourself.

Shop around and compare prices. Find a place you like and get friendly with the people there. May not get a break on the prices, but you can sit on the new shiney bikes while they work on yours. *LOL*

maybe get a free hat.